At Planet of Beauty, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
You may return most items within 30 days of delivery for a full refund. Items must be unused, in their original packaging, and in the same condition you received them. To initiate a return, please contact us at [email protected] or call us at +18592225880.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days and credited to your original payment method.
If you need a different size, color, or product, please contact us and we will assist you with an exchange. Exchanges are subject to product availability.
Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.
If you receive a damaged or defective item, please contact us within 48 hours of delivery at [email protected]. We will arrange a replacement or full refund including return shipping costs.
If you have questions about our return and refund policy, please contact us:
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